Colleges and universities must be prepared for any number of disruptions, a lesson learned over the last year during the COVID-19 pandemic. And with any disruption, communication is key.
Unified Communications as a Service (UCaaS) from CBTS is becoming a widely adopted tool for higher education leaders seeking to keep pace with the modern digital world. Forward-looking institutions are turning to UCaaS solutions for help navigating an IT environment that is becoming more unwieldy to manage and finance.
Evolving technology demands IT expertise and a large-scale upfront capital outlay that most schools can neither staff nor afford. Without expert support, poor security compliance and protection can erode the trust among an institution and its students, parents, faculty, and additional constituents.
UCaaS offers integrated cloud-based education communication solutions and services, all supported by trained staff, available with predictable monthly pricing, and capable of scalability for physical or virtual campus locations. Active support from CBTS reduces the burden of network upkeep and allows for a greater focus on the development of services that address the unique needs of students and faculty.
This article will detail the education communication solutions by CBTS, especially for entities ready to make the transition from legacy networks to cloud-based solutions.
Savvy educators bring UCaaS to campus
Compared to other sectors, higher education is historically slow in adopting new innovations, including the paradigm shift associated with modern cloud-based solutions. It’s imperative for education CIOs to understand how the long-term benefits of cloud migration outweigh the temporary disruption of restructuring existing IT staff and services.
Put simply, the future is now, as the rapid pace of technological change can wreak havoc on higher education budgets. Savvy educators choose CBTS UCaaS for strategic cloud services that continuously deliver updated technologies and analytics, as well as tech support from anywhere on the planet.
Five communication solutions UCaaS offers the education sector
Unified communications requires multiple functions to work together while enabling departments and colleges to function independently. Strategic technologies assist schools in boosting academic quality, which fosters innovation and improves student retention—goals that can no longer be tethered to legacy technology platforms and practices.
1) Increased efficiencies
As effective communication across all departments is key, UCaaS integrates communication channels, so that voice, teleconferencing, and messaging are woven into the student experience whenever and wherever they are needed.
Through UCaaS, educational institutions can:
- Deliver seamless, simplified communications.
- Offer single-number reach.
- Simplify management.
- Improve productivity.
2) Better-quality security
Managing data storage, compliance, and security is a prime concern of education leaders seeking new communication solutions, considering most higher education institutions can’t afford the costly blowback from a massive data breach. UCaaS solutions protect enterprise data against potential assaults thanks to network segmentation backed by qualified CBTS experts. Schools using UCaaS can also:
- Enhance staff response during a crisis.
- Easily share emergency messages, or send them in a simultaneous, real-time broadcast.
- Expedite communications with first responders.
- Notify parents and emergency contacts within minutes of an incident.
3) Enabling learning
With the pandemic accelerating a need for reliable remote teaching, UCaaS can make a key difference in how your institution reaches young learners. From utilizing online sources and class notes to communicating easily with professors or improving how students submit projects, UCaaS integration provides campuses with a singular solution rather than a confusing mix of vendors, software, and solutions. By including UCaaS in day-to-day operations, colleges can:
- Provide cost-efficient IP-based phone services.
- Enable communications and collaborative learning.
- Give students and faculty access to global resources.
- Enhance parent-teacher-administrator communication.
4) Leveraging data
Data analytics tools can help schools find and retain students while identifying demographic trends that offer a competitive edge. This strategic analysis allows institutions to parse enrollment data alongside factors contributing to waning admissions.
At the governing level, business intelligence tools supported by CBTS give decision-making insight about every aspect of managing and sustaining a higher education enterprise. Education communication solutions from CBTS come with a single-pane management design, delivering operational analysis via dashboards and real-time displays.
5) Seamless connections
As campus footprints expand both physically and virtually, continuous connectivity will keep your entire digital universe operating as a single unit. UCaaS presents an integrated package of innovations that scales to both current needs and any future expansion.
A competitive edge through UCaaS
Migrating to UCaaS cloud-based services is a must for educators seeking to take their institutions into a competitive, secure, and future-forward academic landscape.
CBTS provides best-in-class UCaaS infrastructure and support to empower your educational transformation. See how CBTS assisted a higher-ed client in reaching its cloud-based communication goals.
Contact us for more information on how UCaaS from CBTS can enable innovative education communication solutions for your college or university.
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