We are proud to announce that CBTS has earned a Certified Integrated Network partner badge from Five9, a leading provider of cloud contact center software. The Five9 CINP Program rewards partners that meet defined standards across technology, regulatory, and business operations to ensure optimal integration and operation with Five9 solutions.
“I am honored and excited for our team to receive this recognition,” said Keith Talbot, Director – Solution Design. “We are singularly focused on our clients’ success and this program helps us in our mission to create world-class solutions with best-of-breed offerings.”
With four key pillars in mind—regulatory elements, infrastructure requirements, Go-to-Market alignment, and operational interlock—Five9 has made it easier for clients who demand choices when evaluating cloud-based service providers. Five9’s CINP badge offers instant recognition of a certified service provider partner and instant peace of mind for the client. The designation also signals to clients that CBTS is committed to the highest level of service in support of network integration with the Five9 solution suite.
As a leading Five9 Contact Center provider and integrator, CBTS offers enterprise solutions to future-proof our clients’ contact centers with reliable cloud-based tools that deliver consistent, high-quality customer experiences across channels, devices, and locations. The streamlined platform enables service with more flexibility, functionality, and consistency—ultimately boosting agent productivity and customer satisfaction.
Together, CBTS and Five9 can help organizations of all sizes adapt quickly to a constantly shifting business environment and stay ahead of the competition with:
Contact us to learn more about bundling Five9 Contact Center as a Service with CBTS enterprise voice solutions to enhance your contact center experience.