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According to Gartner, 50% of all phone system users will be cloud-based by 2025. This...
The rising digital workplace must merge UcaaS and collaboration and security solutions, but without proper...
Why are so many companies turning to Microsoft Teams Voice (MS Teams Voice)? A large...
According to a recent study by Gartner, 39% of global knowledge workers will work in...
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions have...
What is Microsoft Teams Operator Connect? Operator Connect is a new program from Microsoft for...
What is Webex Calling? As internal and external business communications become more complex, companies are...
Alternative financial services (AFS) companies face unique IT challenges. This industry serves millions of people...
Though more workers are returning to the office as the pandemic gradually dissipates in the...
The future (and arguably the present) of networking belongs to the Cloud. Legacy WAN networks...
Instead of patching together disjointed systems for voice solutions and cloud-based collaboration, forward-looking companies want...
The financial world is moving quickly, especially when it comes to technology. All the operations...
As the omni-channel contact center experience grows more complex, it can be challenging to maintain...
The technological landscape of healthcare services is rapidly changing. Many providers are turning to modern...
For many organizations, the pandemic has been a driver for digital transformation. With applications and...
NaaS not only supports scalability and flexibility for businesses prone to seasonal fluctuations, it also...
Next-generation communications functionality isn’t just for the high-technology corporate sectors. Customer-facing verticals such as the...
The coronavirus pandemic amplified the need for organizations to become more agile and resilient. As...
The pandemic has accelerated long-standing trends around remote work, the rise of virtual organizations, and...
Organizations are adopting Microsoft Teams strategies to make collaborative processes more productive and efficient. Business...
When the Coronavirus pandemic of 2020 sparked a nationwide shift toward remote work, many assumed...
Major League Baseball returned this spring in full force following a shortened campaign in 2020....
Why are so many companies turning to Microsoft 365 Business Voice? A big part of...
Table of Contents NaaS can simplify the everyday needs of any enterpriseWhat is Naas? A...
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