Skip to content

Advanced Technical Support

Customer Support

With CBTS Support you can gain access to customer portals, important technical support phone numbers, and
additional helpful resources. Contact us using the information below.

We appreciate your business and we’re here to support you.

Pay your bill
Pay your bill

Login to MyCBTS to pay your bill.

Log in ➜

Services Management
Services Management

Repair cases/Service
requests/Disaster recovery event.

Phone: 888-783-2506

Services Management Portal
Services Management Portal

Preferred contact method

Enter Portal ➜

Customer Support
Customer Support

Enter the service portal and submit a support ticket.

Enter Portal ➜

CXsync Customer Portal
CXsync Customer Portal

Access carrier services customer guides.

Go Now ➜

Microsoft Support
Microsoft Support

Central support hub for all Microsoft solutions.

Enter Hub ➜

Microsoft Teams Admin Center
Microsoft Teams Admin Center

Access carrier services customer guides.

Go Now ➜

Webex Control Hub
Webex Control Hub

A single dashboard to manage calling, meetings, messaging, and devices.

Dashboard ➜

Webex Help Center
Webex Help Center

A helpline for all your Webex questions.

Get Help ➜

VeloCloud Orchestrator
VeloCloud Orchestrator

Centralized deployment and automation center.

Access Dashboard ➜

Meraki Dashboard
Meraki Dashboard

Monitor and configure Meraki devices and services.

Enter Portal ➜

Five9
Five9

Call center KPI analytics and dashboards.

Enter Portal ➜

Managed Wi-Fi
Managed Wi-Fi

Phone: 888-783-2506
Email: cbtsservicedesk@cbts.com

CBTS Service Desk Michigan
CBTS Service Desk Michigan

Phone: 888-783-2506
E-mail: cbtsservicedesk@cbts.com
General e-mail: MI-info@cbts.com

Rural call completion
Rural call completion

Phone: 888-783-2506
E-mail: cbtsservicedesk@cbts.com

CBTS International Long Distance Rates
CBTS International Long Distance Rates

Download ➜

VoIP 911 Service Limitation Acknowledgement
VoIP 911 Service Limitation Acknowledgement

Download ➜

The TelephoneWarning Sticker
The TelephoneWarning Sticker

Download ➜

Let’s build together

Every strong foundation starts with a conversation. Tell us where you are, and we’ll help you figure out what to build next.