Organizations are facing the combined challenges of enabling collaboration and mobility for employees, while improving business agility and simultaneously safeguarding their business. Developing a cloud roadmap and migration strategy adds further complexity to choosing communications platforms and providers.
CBTS solves the top challenges facing organizations today. Hosted Enterprise UC provides industry-leading collaboration services to organizations as a cloud service. It offers the flexibility and security of an on-premises solution while at the same time providing organizations with efficient resource management capability.
Hosted Enterprise UC is a cloud-based, fully hosted unified communications (UC) solution powered by Cisco’s industry leading Hosted Collaboration Solution. Hosted Enterprise UC provides our enterprise clients with the full UC suite of applications, including key components such as telephony (local long distance and toll free), collaboration tools, mobility features and Cisco IP handsets.
Healthcare organization chose to work with CBTS to implement a fully hosted and managed voice solution, which would scale to support future growth and allow internal IT teams to focus on patient-focused business initiatives.
Regional state university was looking to replace outdated technology with minimal capital investment. Morehead State University turned to CBTS to design, deploy and manage a state of the art unified communications solution.
Significantly reduce one-time capital investment and move to a predictable monthly fee
Add and remove users, quickly deploy new sites or users
Geographically redundant SIP cores, data centers; MPLS and internet carrier diversity
Solution based on open standards and interoperability
Allocate resources to business initiatives, deliver the latest collaboration features using the cloud
Dedicated engineers, deployment and implementation specialists
A secure all in one team collaboration application that provides end users the latest technology in video meetings, team messaging, file sharing, and white boarding.
Unmatched video conferencing and online meeting solution. Meetings deliver clear audio and video while at the same time providing a simple user experience.
Designed for companies with up to 12,000 knowledge workers or agents per customer instance. Wealth of services to run your contact center in the cloud rapid provisioning, flexible scalability, and lower support costs, you will benefit from more satisfied customers and fewer incoming calls.