Hosted Enterprise Unified Communications

Collaboration revolutionized

Organizations are facing the combined challenges of enabling collaboration and mobility for employees while improving business agility and simultaneously safeguarding their business. Developing a cloud roadmap and migration strategy adds further complexity to choosing communications platforms and providers.

CBTS solves the top challenges facing organizations today. Hosted Enterprise UC provides industry-leading collaboration services to organizations as a cloud service. It offers the flexibility and security of an on-premises solution while providing organizations with efficient resource management capability.

Embracing the cloud

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Comprehensive communications solution

Hosted Enterprise UC is a cloud-based, fully hosted unified communications (UC) solution powered by Cisco’s industry leading Hosted Collaboration Solution. Hosted Enterprise UC provides our enterprise clients with the full UC suite of applications, including key components such as telephony (local, long distance, and toll free), Cisco Webex, mobility features, and Cisco IP handsets.

  • Powered by Cisco HCS, HCS-CC, & Webex
  • Fully managed as an OpEx expense
  • High availability redundant platform
  • Robust feature profiles
  • Unparalleled scale and customer flexibility
  • World class engineers on design, deployment, and implementation

Customer Case Studies

Secured unified communications

When it comes to security, CBTS is serious about the availability, confidentiality, and integrity of the solutions we provide for our customers. Our information security program is based on the National Institute of Standards and Technology (NIST) SP 800-53 guidelines:

  • Physical access
  • Annual training
  • Logical access
  • Audit logging/IDS/IPS/storage encryption
  • Calling/voicemail/recording/DTMF masking

Key benefits

  • Simple monthly subscription

    Significantly reduce one-time capital investment and move to a predictable monthly fee.

  • Flexibility and scalability

    Add and remove users and quickly deploy new sites or users.

  • High availability platform

    Geographically-redundant SIP cores, data centers; MPLS and Internet carrier diversity.

  • Integrate cloud collaboration

    Solution based on open standards and interoperability.

  • Free up IT resources

    Allocate resources to business initiatives and deliver the latest collaboration features using the cloud.

  • World-class professional services

    Dedicated engineers and deployment and implementation specialists.

CBTS & Cisco Partnership

Cisco Specializations

  • Gold Certified – Cisco’s highest level
  • Master – Cloud Builder, Collaboration, Cloud and Managed Services Provider & TelePresence
  • Cisco Powered Cloud & Managed Service Provider – UC as a Service on HCS, Contact Center as a Service Provider on HCS, Managed Business Communications, Infrastructure as a Service

Top 3 Cisco HCS providers in the world

Cisco Gold Partner certification badge
Cisco Master Cloud Builder Partner certification badge
Cisco Master Unified Communications Partner certification badge
Cisco Master Service Provider certification badge
Cisco Master Security Partner certification badge

Thanks to the implementation of Hosted Enterprise Unified Communications from CBTS, the National Association of State CIOs (NASCIO) awarded the State of Ohio CIO and team with first place in "Information Communications Technology (ICT) Innovations" for combining best-in-class technology with significant taxpayer savings. This national award is given to the best state-level ICT implementation across the country.

Interested in Hosted Enterprise UC?