Organizations are facing the combined challenges of enabling collaboration and mobility for employees while improving business agility and simultaneously safeguarding their business. Developing a cloud roadmap and migration strategy adds further complexity to choosing communications platforms and providers.
CBTS solves the top challenges facing organizations today. Hosted Enterprise UC provides industry-leading collaboration services to organizations as a cloud service. It offers the flexibility and security of an on-premises solution while providing organizations with efficient resource management capability.
Hosted Enterprise UC is a cloud-based, fully hosted unified communications (UC) solution powered by Cisco’s industry leading Hosted Collaboration Solution. Hosted Enterprise UC provides our enterprise clients with the full UC suite of applications, including key components such as telephony (local, long distance, and toll free), Cisco Webex, mobility features, and Cisco IP handsets.
A growing health system in Florida implements a hosted unified communications solution that supports their merger and acquisitions strategy and integrates with their mission-critical applications.
Morehead State University was looking to replace outdated technology with minimal capital investment. MSU turned to CBTS to design, deploy, and manage a state-of-the-art unified communications solution.
When it comes to security, CBTS is serious about the availability, confidentiality, and integrity of the solutions we provide for our customers. Our information security program is based on the National Institute of Standards and Technology (NIST) SP 800-53 guidelines:
Significantly reduce one-time capital investment and move to a predictable monthly fee.
Add and remove users and quickly deploy new sites or users.
Geographically-redundant SIP cores, data centers; MPLS and Internet carrier diversity.
Solution based on open standards and interoperability.
Allocate resources to business initiatives and deliver the latest collaboration features using the cloud.
Dedicated engineers and deployment and implementation specialists.
A secure all-in-one team collaboration application that provides end users the latest technology in video meetings, team messaging, file sharing, and white boarding.
Five9 Contact Center delivers an omni-channel experience, built-in CRM integrations, and open APIs to meet any customer requirements.
Designed for companies with up to 12,000 knowledge workers or agents per customer instance. With a wealth of services to run your contact center in the cloud, rapid provisioning, flexible scalability, and lower support costs, you will benefit from more satisfied customers and fewer incoming calls.