Helping ambitious organizations across North America turn technology into a lasting advantage
By Caroline Burger, Chief Marketing Officer, CBTS
- The new CBTS identity reflects how the company works today with deep technical expertise across AI, cloud, cybersecurity, and infrastructure.
- CBTS holds to its values of client obsession and trust while building the AI and infrastructure expertise that defines what comes next.
CBTS powers the technology that essential businesses depend on across North America. We build the data foundations, networks, and security programs behind hospitals, universities, manufacturers, banks, government, and retailers. The kind of work the world depends on and rarely sees.
The AI era raises the stakes. The hardest technology challenges now sit where AI, cloud, and technology infrastructure meet, and the advantage goes to the organizations that can operate AI at scale across complex business units, under real conditions, with the teams they have. That's what we show up to do for every client.
This week, we introduced a new CBTS. A sharper expression of who we are, the clients we serve, and the outcomes we deliver together. It reflects the company we've become, with over 30 years of client success in the world’s most highly regulated industries. We are a company that solves the challenges most solution providers can’t across deployment, operation, and results.
Buying tech isn't the hard part. Running AI-ready infrastructure at scale is.
Most organizations don't struggle to buy technology. They struggle to run it at scale and prove return on investment. The tools are everywhere, but the advantage centers on AI-ready infrastructure, execution, and measurement. We help clients close that gap, turning AI ambition into deployed workloads, modern cloud into daily operations, and security strategy into resilience that holds.
CBTS is where ambitious organizations go to put AI, cloud, and security to work.
Top 1% of B2B service providers globally
We set out to build something rare, and the market agrees we have.
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CBTS ranks among the largest solution providers in North America on the CRN Solution Provider 500 for the 11th consecutive year.
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We've earned a place on CRN's Tech Elite 250 for the seventh straight year, recognizing the depth of our engineering certifications.
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Our elite technology partnerships also reflect our engineering depth: In 2026, CBTS Earned top partner designations from AWS, HPE, Cisco, Palo Alto Networks, and many more.
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CBTS maintains a median client tenure of 15+ years, one of the strongest retention records in technology services.
- More than 3,000 clients trust us with the systems they can't afford to get wrong.
This is a position we've earned. One hard problem, one client, one year at a time. The AI era is where technology expertise and proven outcomes matter most.
What sets us apart
Three things make CBTS different, and they're the heart of everything we do:
- Enterprise scale with real flexibility. We deliver like a large provider and adapt like a partner half our size. Most companies make you choose one. We don't.
- Deep technical expertise reliably delivered. Engineers, not generalists. The people who scope the work are the people who do the work.
- Long-term partnership. The proof is multi-year relationships with clients who keep choosing us after the first project ends.
In all three, the client is the hero. Scale, expertise, and partnership exist for one reason: what the client can build because of them.
The AI advantage, built to last
Client demand and satisfaction pulled us here. As mid-market and enterprise organizations moved from AI experimentation to execution, they knew we were the partner who could get their data, infrastructure, and security ready to carry real AI workloads. We invested heavily to meet that demand, building a dedicated AI services practice with the engineering depth to take clients from ambition to production.
Because that's where it breaks. AI initiatives stall in the same place: the data underneath was never ready to carry them. CBTS Forge AI starts there. Launched in 2026 based on proven AI deployments, Forge AI unites AI advisory, data readiness, and engineering in a single end-to-end framework. This means accountability at every stage, fewer handoffs along the way. Security is built in from day one, the approach is vendor-agnostic, and it's battle-tested inside CBTS before it's ever deployed for a client. The result is a practical path from ambition to production, with no multi-year platform commitment to begin.
The CBTS Forge AI framework keeps expanding: the Forge AI Data Readiness Assessment, a new AI Development Studio, and governance and security built into deployment from the start. As clients move deeper into AI, they turn to the partner with the expertise and the proven outcomes to deliver. That's what CBTS brings today, at scale.
We're proud of where CBTS has been and clear about where we're going. The AI era belongs to the organizations willing to take on the hard problems, and CBTS is the partner that helps you solve your biggest technology challenges. The harder the challenge, the more we want it.
That's the company we are. Now everything about how we show up says so too.
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