
CBTS is proud to announce a new partnership with Phonism by Inlayer, an industry leader in automated device management solutions. This strategic collaboration marks a significant step in delivering workforce mobility and operational efficiencies to organizations leveraging Webex by Cisco. Additional support for Microsoft Teams is coming soon as well.
Phonism and CBTS first connected at a Cisco event last year and immediately recognized an opportunity to combine their strengths to address the growing demand for seamless integration and management of third-party devices within Webex. The partnership positions CBTS to unlock new revenue streams and accelerate customers’ Webex adoption by utilizing Phonism’s industry-leading solution.
“CBTS is an innovative partner with a strong commitment to driving transformation and delivering measurable outcomes for their clients,” said Greg DiFraia, CEO of Inlayer. “By integrating our flagship product Phonism’s capabilities into the Webex solutions, CBTS will enhance operational efficiency, accelerate migrations, and broaden support for a wider range of 3rd party devices. This is just the beginning of what promises to be an exciting collaboration, with future opportunities to extend these benefits across other platforms.”
Organizations that are considering migrating to Webex face challenges with manual provisioning, device compatibility issues, and time-consuming processes. Scaling deployments strains IT resources, leading to delays, higher costs, and inconsistent user experiences. Phonism’s solutions are uniquely designed to address these critical pain points for organizations leveraging Webex by Cisco. Key benefits of Phonism’s solution include:
- Third-party device support. With support for more than 330 devices—including non-Cisco models—Phonism expands device compatibility and customer options.
- Rapid migrations. Experience fast Webex migrations from any platform, achieving a 100x reduction in time and costs.
- Enhanced automation. Streamline deployments, updates, and routine tasks with automation, cutting labor costs by up to 95% and provisioning devices in just seconds.
- Robust security. Safeguard against security threats and maintain compliance.
- Increased revenue opportunities. Help clients accelerate adoption and drive higher ROI.
Phonism can empower organizations with the ability to eliminate the complexity of managing diverse device ecosystems and ensure seamless collaboration and enhanced productivity.
Additionally, with more than 2,400 employees and a focus on staying at the forefront of technology trends, CBTS is uniquely positioned to deliver transformative solutions across industries. The company’s flexible OpEx and CapEx delivery models allow clients to:
- Modernize applications and e-commerce platforms.
- Enable collaboration and workforce mobility.
- Improve cybersecurity strategies to combat evolving threats.
- Optimize cloud strategies for agility and cost efficiency.
- Maintain 24×7 operational uptime with managed infrastructure solutions.
Through its partnership with Phonism, CBTS continues to expand its capabilities in Unified Communications, enabling clients to experience faster, more efficient migrations to Webex.
As the partnership evolves, both organizations are exploring opportunities to expand integration capabilities—including support for other communication platforms—to further solidify their position as leaders in the unified communications landscape.
About Phonism by Inlayer
Phonism by Inlayer is the leading provider of device management and integration solutions, helping organizations simplify complex Unified Communications ecosystems. With a focus on innovation and client success, Phonism empowers businesses to maximize the value of their communications platforms. For more information about Phonism by Inlayer, visit www.phonism.com.
To learn more about CBTS and its suite of technology solutions, visit www.cbts.com.