Meet our leadership team

Scott Seger

President, CBTS

Scott Seger is President of CBTS and reports directly to Leigh Fox, President and Chief Executive Officer of Cincinnati Bell Inc. Scott’s focus is on serving business customers and on growing the CBTS brand through organic and inorganic strategies. Mr. Seger joined CBTS in March of 2005 and most recently served as Senior Vice President and General Manager. His roles at the company have also included Director of Midrange Computing and Vice President of Sales. Before joining CBTS, Scott worked at Xerox for nine years. In his last role at Xerox, Scott was National Director of Procurement Services, and responsible for all third-party product sales for Xerox Global Services. Scott also held various information technology positions at Scripps Howard. Scott holds a bachelor’s degree from Miami University, and was an Evans Scholar.

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Jeff Lackey

Chief Operating Officer, CBTS

Jeff Lackey is Chief Operating Officer at CBTS. He reports directly to Scott Seger, President of CBTS. Jeff joined CBTS in March of 2016 and leads CBTS’ service delivery and operations. Prior to his current role, Jeff served as Senior Vice President of US Sales for CBTS. Jeff held a variety of senior roles in the information technology industry before joining CBTS. He was the founder of KSM Consulting, which focused on expanding the commercial market’s adoption of personal computing and network-based technology; was President of Broadwing Technology Solutions, a wholly owned subsidiary of a public company; and was President and CEO of Core Business Technology Solutions, the privatized regional information technology services division of Broadwing. Jeff holds a bachelor’s degree from Indiana University.

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Paul Khawaja

Senior Vice President, Canada

Paul Khawaja is Senior Vice President – Canada, and reports directly to Scott Seger, President of CBTS. Paul joined the company in March of 2012 as Executive Vice President, and added the position of COO - Cloud and Managed Services six months later. Paul is driving the organization’s growth, strategy and development for enterprise infrastructure solutions, managed services and digital services. He is leading Canada sales and operations through a focused transformation from traditional IT offerings to client-focused services and solutions. Before joining the company, Paul served as Vice President of Bell, and President of xwave. He also held leadership positions in sales, operations and business development at MITI Information Technology.

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Greg Wheeler

Vice President, National Markets

Greg Wheeler is Vice President – National Markets at CBTS. He reports directly to Scott Seger, President of CBTS. Greg currently leads CBTS’ US direct sales and partner network. He joined the company in October of 2002, and most recently served as Vice President and Principal - Communications. Greg has held a number of leadership roles at the company, including leading the market expansion efforts in Indianapolis, Louisville, Columbus and Dayton, and serving as Senior Vice President of Sales for the Small and Medium business segment. Greg has over 20 years of technology sales and operations experience. Before joining CBTS, Greg held positions at Level 3 Communications in Denver, and CDW in Chicago. Greg is a board member of REDI Cincinnati and a Xavier University Executive Mentor. He holds a bachelor’s degree from Ohio University, and an MBA from Xavier University.

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Brandon Bowman

Principal, Cloud Services

Brandon Bowman is Principal – Cloud Services at CBTS. He reports directly to Jeff Lackey, Chief Operating Officer of CBTS. Brandon is responsible for all CBTS cloud solutions, including the consulting, design, delivery, and maintenance teams. Brandon joined CBTS in June 2016 as part of the CBTS Cloud practice focused on building transformation teams to enable public cloud migrations and services.

Prior to joining CBTS, Brandon was an IT executive at General Electric, where he held leadership roles in Compute Operations and Cyber Security. Before joining General Electric, Brandon held multiple IT leadership positions at NCR Corporation as a software developer. Brandon is the technology Advisor at St. Joseph Parish in Northern Kentucky, and is a volunteer soccer and flag football coach. Brandon holds a bachelor’s degree from the University of Dayton.

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Joe Putnick

Vice President & Principal, Communications

Joe Putnick is Vice President and Principal – Communications at CBTS. He reports directly to Jeff Lackey, Chief Operating Officer of CBTS. Joe specializes in leading high performance teams that consult, design, and deliver data networking and communications solutions to customers across all industries. Joe joined the company in 2007, and most recently served as Vice President & Chief Solutions Architect for the Communications Practice. He has also held leadership positions in operations, sales, product development and management during his tenure with the company.

Joe has more than 25 years of experience in the networking-telecommunications industry, has held several positions in the defense and private sectors, with expert level certifications. Joe is a veteran of the United States Marine Corps, and has volunteered for board positions at the Clippard YMCA and Great Miami Young Life.

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Steve Lankard

Vice President & Principal, Infrastructure Solutions

Steve Lankard is Vice President and Principal – Infrastructure Solutions at CBTS. He reports directly to Jeff Lackey, Chief Operating Officer of CBTS. Steve joined CBTS in October 2017, where his responsibilities include developing strategic vendor partnerships and matching vendor initiatives with CBTS strategy. Steve also manages subject matter expert teams, and sales support and business operations teams. Steve has over 28 years of experience in business and IT. Before joining CBTS, Steve spent six years at OnX Enterprise Solutions, where he most recently was Vice President – Alliances and Solutions Architects. He was also Chief Technology Officer and Vice President - Technology Solutions for the U.S. division. Before OnX, Steve held IT leadership positions with Agilysys, Pioneer-Standard Electronics and Citibank. He is a member of numerous industry boards and advisory councils, and holds a bachelor’s degree from Nyack College.

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Al Early

Vice President & Principal, Consulting Services

Al Early is Vice President and Principal - Consulting Services at CBTS. He reports directly to Jeff Lackey, Chief Operating Officer of CBTS. Al joined CBTS in January of 2007 as Director – Professional Services.

Al and his team have grown the Professional Services business from $3.5 million in annual revenue to over $135 million in the past ten years. He established the Application Solutions practice and has been integral to establishing organic branch offices based on client needs. Recently, his group opened a CBTS offshore office in India. His organization successfully recruits hundreds of technical resources annually.

Before joining CBTS, Al led a similar IT sales and recruiting practice at Definitive Solutions Company. Al serves on the Board of CancerFree KIDS, and Board of the Cincinnati IT Cluster Council. Al also mentors underprivileged adults who are looking to create successful, sustaining careers via the Job Works organization. Al holds a bachelor’s degree from Miami University.

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David M. Greulich

Chief Financial Officer, CBTS

David Greulich is Chief Financial Officer - CBTS and reports directly to Andrew Kaiser, Chief Financial Officer of Cincinnati Bell Inc. David is responsible for the financial management of CBTS. David joined the company in 2001. He most recently served as Vice President, Corporate Financial Planning & Analysis for Cincinnati Bell, responsible for operational and strategic financial planning and financial analysis. Prior to that, David held various leadership positions at CBTS responsible for finance, accounting, billing, purchasing, accounts payable and collections. Before joining Cincinnati Bell, David was a Senior Auditor at Ernst & Young LLP. David earned his bachelor's degree in finance and accounting from Miami University and is a certified public accountant (inactive).

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Jim Vorwald

Vice President, Service Delivery

Jim Vorwald is Vice President – Service Delivery at CBTS. He reports directly to Jeff Lackey, Chief Operating Officer of CBTS. Jim is responsible for the overall consistent delivery of Services to CBTS customers. Jim has over 30 years of telecommunications and IT management experience. He joined the company in June 2003 and most recently was Vice President and Principal – Cloud Services. Prior to that, Jim was a Managing Program Director at CBTS serving a Fortune 10 customer. Jim managed the customer’s datacenter operations, compute services, network operations, network build, server build and PMO operations. Before joining the company, Jim was an executive at AT&T. He is a BBB and Xavier University Technology Council board member, and holds a bachelor’s degree and MBA from Xavier University.

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Eric Miller

Vice President, Marketing

Eric Miller is Vice President - Marketing at CBTS. He reports directly to Scott Seger, President of CBTS. Eric assumed his current role in June 2017 and works closely with the Sales teams and Practice Leaders to deliver an integrated marketing plan for CBTS, from marketing strategy to execution of promotional campaigns and Partner programs. Eric and his team are leading the effort to digitally transform CBTS’ marketing efforts by creating and delivering relevant content focused on solving clients’ business challenges. Eric joined the company in 1993, and has held various positions in Marketing, Product Development and Sales Management. He holds a bachelor’s degree from the University of Cincinnati.

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