Advanced Technical Support

Customer Support

With CBTS Support you can gain access to customer portals, important technical support phone numbers, and additional helpful resources. Contact us using the information below.

We appreciate your business and we’re here to support you.

Pay your bill

Login to MyCBTS to pay your

Log in   

Services Management

Repair cases/Service requests/Disaster recovery event

Services Management Portal

Preferred contact method

Enter Portal   

Customer Support

Enter the service portal and submit a support ticket.

Enter Portal   

CXsync Customer Portal

Access carrier services customer guides.

Go Now    

Microsoft Support

Central support hub for all Microsoft solutions.

Enter Hub   

Microsoft Teams Admin Center

Access carrier services customer guides.

Go Now   

Webex Control Hub

A single dashboard to manage calling, meetings, messaging, and devices.


Webex Help Center

A helpline for all your Webex questions.

Get Help   

VeloCloud Orchestrator

Centralized deployment and automation center.

Access Dashboard   

Meraki Dashboard

Monitor and configure Meraki devices and services.

Enter Portal   


Call center KPI analytics and dashboards.

Enter Portal   

Managed Wi-Fi

Phone: 888-783-2506

CBTS Service Desk Michigan

Service e-mail:

General e-mail: 

Rural call completion

Phone: 888-783-2506

Ohio 937 area code

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