CBTS Support

Customer Support

With CBTS Support you can gain access to customer portals, important technical support phone numbers, additional helpful resources and Contact Us information below.

We appreciate your business and we’re here to support you.

Click below to submit a support ticket.

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CBTS Support Portals

Hosted Enterprise UC Customer Portal

Enterprise administration made easy with video guides to support your end users. Soon to include enhanced features like call routing, reporting, and queuing.

  • Step-by-step video guides for administrators and users
  • Enable remote workers
  • Moves, adds, changes, and disconnects at your fingertips
  • Easily turn on call forwarding
  • Quickly provision single reach numbers
  • Reset voicemail passcodes
Find support

Hosted UC Customer Portal

All the support you need in one place for your Hosted UC solution. Online videos and easy to use online guides to make sure you find the answers to your questions.

  • Initial setup and getting started
  • Administrative guides
  • End user guides
  • Schedule time with a trainer
  • Access application portals
  • Billing and technical support numbers

Customer admin portal

Technical support

Area code overlay for Ohio 937 area code

To ensure a continuing supply of telephone numbers, a new area code will be added to the area served by 937. Learn more about what this means for dialing local numbers, what changes will be made and what will remain the same.

Learn about the area code overlay.

Still need help?
Contact Us