CBTS Managed Services cover all aspects of your day-to-day infrastructure management, freeing you to focus your people and resources on business-critical initiatives. From our state-of-the-art Enterprise Network Operations Center, our highly certified engineers and operations experts proactively monitor and manage your technology environments and applications:
• Converged infrastructure
• Storage and backup
• Network (including Wi-Fi)
• Managed Cloud
CBTS offers multiple managed services options for your technology consumption. Your existing equipment can be located on your premises or in a third party data center. Or CBTS can provide the infrastructure as a dedicated private cloud, a multi-tenant cloud or hybrid that is monitored and managed end-to-end.
24x7x365 monitoring and alert notifications on all critical environments, applications and devices.
Monitoring, alerting, escalation, patching and resolution of incidents in a fast and timely manner following industry ITIL best practices.
24x7x365 monitoring, alerting and escalation for mission-critical IT infrastructure, applications and network devices.
Certified highly skilled engineers provide all aspects of your cloud infrastructure environment up to and including the operating system.
Experienced technicians provide fast resolution to incidents with escalation procedures in place to pull in the highest support, quickly.
CBTS maintains key relationships with the world’s leading technology so that you get the latest and greatest without costly upgrades.
Fortune 20 manufacturer implements single cloud-based unified communications solution, private and hybrid cloud environments-hosted and managed by CBTS.
Largest healthcare system in Ohio facing changing requirements of healthcare reform partnered with CBTS to meet upgrade to a VoIP solution monitored and managed by CBTS.