2019 and beyond will be an exciting time thanks to the growing number of cloud solutions for retailers. With an increasing amount of advanced technology hitting the market, and with consumers demanding a responsive and robust user experience, retailers will need cloud-based solutions to ensure they keep up with the rapidly advancing market.
Cloud solutions for retailers help solve many challenges when navigating this dynamic environment.
By eliminating ownership of older, outdated technology and equipment – which often requires expensive maintenance and upgrades – retailers save thousands of dollars both immediately and into the future. CBTS also helps retailers reduce staffing costs associated with hiring IT personnel to manage and maintain infrastructure. With CBTS cloud solutions, our clients only pay monthly usage-based fees rather than having to manage the constantly fluctuating costs of building and maintaining a large data center, hiring additional IT staff, and repairing or replacing technology.
Cloud-based technology allows retailers to monitor all of their resources, including inventory tracking and management, orders, and shipping information, through one convenient online portal. These businesses can access their data immediately, rather than contacting IT to determine where the information is stored.
Retailers can feel safe and secure knowing their data is being monitored by trained professionals 24x7x365 and housed in a high-availability, cloud-enabled data center. CBTS provides a cloud toolset that includes state-of-the-art Intrusion Detection (IDS) and Intrusion Prevention (IPS) Systems. Our robust anti-malware products guard against online threats to preserve the integrity of your data. Our security experts implement a network segmentation strategy to create a more secure network by limiting attack options—making it more difficult for an assault on your entire network.
Built-in analytics enable retailers to examine foot traffic patterns as well as determine which employees are using in-store Wi-Fi to access various applications. Retailers can also set rules restricting certain apps to specific individuals or user groups.
CBTS analytics can be easily integrated into contact center solutions to uncover traits for a more personalized shopping experience, track the effectiveness of client loyalty programs, show traffic trends, and launch targeted and timely push notifications and promotions.
By allowing CBTS to manage their cloud technology, retailers are freed to do what they do best: operate their business and focus on strategic objectives. Professionally certified engineers monitor the cloud environment every minute of the day, every day of the year. The infrastructure may be located on the retailer’s premises or in a third-party data center.
CBTS provides cloud solutions for retailers that are:
Different retailers have different cloud needs, and CBTS provides customized options to manage these technologies with end-to-end design, build, and run services:
Data breaches or data losses can be devastating and affect consumer loyalty and trust. It is imperative that merchants have data protection, backup, and recovery services to combat:
CBTS data protection services include both Disaster Recovery as a Service (DRaaS) and Backup as a Service (BaaS). DRaaS is a multi-tenant cloud-based disaster recovery solution that duplicates a retailer’s IT environment at a secure CBTS facility. BaaS, on the other hand, is a secondary offsite CBTS data backup solution that can restore files and data in minutes.
Because many retailers have limited IT resources, a provider like CBTS is ideal to offload the burden of cloud management and protection.
Retail’s biggest conference, NRF, kicks off Jan. 13, and CBTS will be well-represented, leading with UCaaS, NaaS, and SD-WAN solutions.