A Message from our President about the Acquisition

September 7, 2021
Jeff Lackey
President CBTS

I’m happy to announce a new chapter in CBTS’s history, following the close of our parent company’s acquisition by Macquarie Infrastructure Partners. This is great news for CBTS and our customers.

I know there are always questions and concerns when a company changes ownership. The purpose of this communication is to share important information with you about Macquarie, and to reinforce CBTS’ commitment to our business relationship with you going forward. 

Over the past four years, CBTS has grown from a regional IT provider into an international organization that supports customers across the globe. We continue to set new marks for customers gained and geographic reach expanded. Our financial performance has been outstanding.

I believe our new ownership structure will accelerate these trends by providing CBTS with increased financial flexibility to make strategic investments in our Communications, Cloud, Consulting Services, Security, and Infrastructure practices.

Critically, the transaction also strengthens our ability to invest in current employees – and attract new talent – to ensure that we are consistently providing an outstanding Customer Experience. CBTS has always differentiated itself through a focus on being a true business partner, and by empowering our employees to put the customer at the center of every decision we make. In that respect, our operations will continue to function business-as-usual, with the same high levels of support you have come to expect from CBTS. 

On a personal note, I helped launch CBTS and have watched the company grow and evolve over the years into a global provider of IT services and solutions. This transaction with Macquarie marks an important and exciting inflection point for CBTS. And while change inevitably brings challenges, it also creates opportunities.

Consequently, my message to our team remains the same: Focus on the customer, anticipate and understand the customer’s needs, provide the right solutions, and deliver best-in-class service. This is the formula that has consistently created value for our customers, company, and investors. I couldn’t be more excited about what the future holds as we embark on this new chapter. On behalf of the 2,200 employees at CBTS and OnX Canada, thank you for your business, and we look forward to continuing to grow together.

Jeff Lackey, President CBTS

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