by Katrina Davis | Mar 18, 2025 | AI, Blog, Cloud, Digital Workspace
Today, the customer service landscape is fueled by evolving consumer expectations and dramatic technological leaps. Communication channels continue to proliferate while industries, along with their businesses and target markets, increasingly globalize. To keep brands...
by Louie Meletlidis | Mar 11, 2025 | AI, Blog, Cloud, Collaboration, Managed Services
Late last year, Microsoft announced changes surrounding its Enterprise Agreement (EA) licensing plan. As 2025 progresses, organizations are beginning to see the effects of these changes, with both new EA purchases and renewals no longer available for certain...
by Jeremy Kramer | Mar 4, 2025 | AI, Blog, Security
As technology leaders continue to leverage the power and flexibility of artificial intelligence (AI) across disciplines, one of the richest opportunities for enhancement lies in network security. Digital transformation is leading enterprises to house more—and more...
by Eric Ford | Feb 25, 2025 | AI, Blog, Cloud, Collaboration, Security
Managing complex environments is the norm for enterprise IT teams. Research from HPE found that over 90% of enterprises use some form of hybrid cloud computing. This move to hybrid cloud environments, which often blend private and public clouds with on-premises...
by Ryan Hamrick | Feb 4, 2025 | AI, Blog, Security
Does anyone remember the first time they learned about phishing attacks and how they work? I remember learning about these attack tactics early in my career as a Security Engineer from my peers and various blogs that detailed the attack path. We traded stories,...
by Matt Madden | Jan 28, 2025 | AI, Blog, Collaboration, Communications, Digital Workspace
With the ubiquity of hybrid and remote work comes an inevitable influx of meetings in various formats—voice, video, and chat. Employees at all levels of an organization are busier than ever and often double-booked. Keeping track of these meetings and the insights,...
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