by Corrie McGlothlin | Oct 22, 2024 | AI, Blog, Collaboration, Retail
As digital transformation progresses within the retail industry, retailers are seeking new opportunities to set themselves apart from their competitors. The chief ways to distinguish your retail business within the industry are to optimize your operations—to reduce...
by Corrie McGlothlin | Oct 15, 2024 | AI, Blog, Retail
Few industries connect the digital and physical spheres to the same degree as retail. Consumers shop online for physical products, navigate physical spaces searching for digital offers, and engage with customer service via social media channels. As e-commerce...
by Gabby Scott | Oct 8, 2024 | AI, Blog, Retail, Security
Driving Retail Success: CBTS and Cicso’s streamlined IT solutions for a competitive edge In today’s fast-paced retail environment, executives face constant pressure to deliver seamless and efficient operations, yet the complexity of IT infrastructure often...
by John Bruggeman | Oct 3, 2024 | AI, Blog, Security
Welcome to Cybersecurity Awareness Month, the time of year that cybersecurity experts get to be the stars of the moment, sharing information about new scams and risks, giving people the knowledge and tools to defend against cyber threats, strengthen their passwords,...
by Neal Marksberry | Oct 1, 2024 | AI, Blog, Communications, Digital Workspace, Retail
Providing flexible work capabilities is no longer optional for most employers. Workers expect to be able to do their jobs from anywhere, and the retail industry is no exception. The modern office is less a physical space than a shared connection point for employees...
by Katrina Davis | Sep 17, 2024 | AI, Blog, Communications, Digital Workspace
Contact centers face several critical challenges in the current market. Staffing shortages lead to longer wait times for customers, which drives agent burnout and increases churn. Additionally, customers have elevated demands. They expect to be able to connect with...
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