by Neal Marksberry | Oct 14, 2020 | Blog, Collaboration, Communications, Digital Workspace
Customers today demand faster service from companies across multiple communication channels. They expect contact centers to deliver extraordinary experiences with every interaction—but that becomes more challenging as communication technologies rapidly evolve. Thanks...
by Gabby Scott | Oct 13, 2020 | Blog, Collaboration, Q&A
CBTS recently put together a three-part webcast series centered on Microsoft Teams and competing collaboration tools. Part one of the webcast series, moderated by Channel Chief Rob Messmer, features CBTS Sr. Director of Solution Engineering Matt Douglass, Senior...
by John Scola | Oct 8, 2020 | Blog, Infrastructure
Wireless connectivity is quickly becoming the distinguishing factor between success and failure in business. If you look across the entire economic spectrum, products and services that engage customers in an intuitive and helpful manner perform much better in terms of...
by Ben Silverman | Oct 7, 2020 | Blog
Today’s enterprise is faced with a myriad of challenges of managing legacy systems and processes and yet data volumes are increasing exponentially, while demand for new services, reliability, and operational efficiency show no signs of easing up. But what technology...
by Jana Dorton | Sep 30, 2020 | Blog, Cloud, Communications, Digital Workspace
As cloud-based applications catch on in terms of both popularity and availability, the users who rely on them are expecting easier and more reliable access from any remote work situation they operate in. Simultaneously, software-defined wide area network (SD-WAN)...
by Grey Borneman | Sep 28, 2020 | Blog, Cloud, Communications, Digital Workspace, Why CBTS
Legacy networks, and the businesses that rely on them, are running out of juice. For the most part, these outdated network environments are simply not equipped to meet the high demand that exists today for reliable, full-spectrum communication capabilities. The spike...
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