About 70 percent of UC deployments in the next year will be cloud-based, and virtually all will migrate to the cloud within the next five years, according to a survey of chief information officers conducted by International Data Group, Inc. and CBTS.
Among respondents who either already have or plan to implement UCaaS, 28 percent have done so, and 42 percent plan to do so within the next 12 months.
UCaaS a better option than on-premise solutions
Cloud-based UC is more flexible, scalable, and cost-effective than on-premise options.
Increasing productivity and relieving internal IT staff from the hassle of managing on-premise solutions are clearly top drivers for investment in UCaaS solutions – and finding the right cloud provider to deliver those solutions.

On-premise solutions create organizational challenges
Many organizations have limited staffs or cannot afford to invest in the talent required to manage on-premise solutions.
Organizations that take on that challenge themselves, and that deal with multiple vendors, can quickly drain their internal resources. Disparate hardware and applications can be a management nightmare if you don’t have the right professionals or providers to monitor and maintain the on-premise solutions at all times.
Your company needs to find an expert UC cloud provider that can provide 24x7x365 monitoring, management, and support to offload the burden of upgrades, patching, and maintenance from your organization so you can focus on your core initiatives.
Learn more: how CBTS Hosted Enterprise UC solution saved the State of Ohio $6.8 million
Essentials for selecting the right cloud provider
Expertise
CBTS is a Cisco Gold, Master Specialized partner and has more than 560 certifications.
CBTS has deep experience as a UC cloud provider: We’ve been providing UCaaS services utilizing Cisco technology for 20 years and provide on-premises, hybrid, and pure cloud deployment support to more than 2,400 clients across North America.
In October 2018, CBTS was named as a Notable UCaaS Vendor by Gartner in their “Magic Quadrant for Unified Communications as a Service, Worldwide,” report.
People
CBTS provides highly-certified experts who serve 24x7x365 as your dedicated account team. Our engineers guide you through the entire process, from the assessment of your current environment to implementation and support.
Let CBTS be your UC cloud provider. Our experts will create the right roadmap, project management, and training that your organization needs to successfully migrate your UC to the cloud.
Product
CBTS UCaaS offers multiple delivery options for voice, collaboration, and mobility solutions.
We are industry trailblazers when it comes to custom-tailoring an integrated NaaS, SD-WAN, and UCaaS solution. Our white-glove designed UCaaS solutions are engineered for flexibility, scalability, and integration with your existing applications and technologies.
Service
CBTS UCaaS is a single-vendor solution with centralized management. Having one support number for voice and network service requests simplifies the management experience.
CBTS cloud unified communication solutions offer network monitoring tools and constant analytics that can enhance management control and monitor for service issues.
CBTS is the right cloud provider to help you leverage UCaaS
UCaaS renders a seamless experience across all locations, centralizes management, and delivers immediate cost savings.
UCaaS and SD-WAN provided by CBTS let you deploy on-demand communications and applications as a utility service, providing the business agility, quality of experience, scalability, and cost-effectiveness you need to innovate and grow.
Stay ahead of changing markets and new demands by building a more agile, efficient company with CBTS UCaaS, and by partnering with CBTS as your cloud provider.
