Microsoft Teams Voice

Integrated Hosted Voice for Microsoft Teams

Teams are now more disperse than ever and using Microsoft Teams every day to talk, chat, meet, collaborate, and share. Now is the time to integrate SIP calling into your O365 experience. To help businesses maximize their remote work capabilities across channels, CBTS has combined its Cisco Broadworks-powered enterprise voice solution with Microsoft Teams. Using Microsoft Direct Route as a bridge, this powerful integration unifies Microsoft Teams with the robust PBX features, flexibility, and reliability offered by CBTS.

  • Multiple call flow and designs to take advantage of existing communications and network infrastructures.
  • Multiple delivery models allow for organizations to utilize OTT, SD-WAN, NaaS, MPLS, VPLS, or NNI depending on their needs.
  • Overlay advanced PBX features like call reporting, call recording, AI-enabled Interactive Voice Response (IVR), and AI-powered analytics.
  • Integrated omni-channel contact center.
  • 24x7x365 U.S.-based support.

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Microsoft Direct Route

Why CBTS and Microsoft Direct Route

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Why choose CBTS for your Microsoft Teams Voice

CBTS is your technology partner and Microsoft Direct Route is your next-generation communications and collaboration solution. CBTS is a Microsoft Cloud and Managed Service Provider and a Cisco Gold Partner, Master Collaboration Service Provider, and Cloud and Managed Service Provider for Unified Communications as a Service. With CBTS as your partner you will have over 20 years of experience delivering unified communications and over 145 years of experience delivering telephony and network services.

  • Microsoft Gold Partner.
  • Delivered over Cisco Broadworks #1 VoIP platform provider.
  • 20+ years delivering hosted voice.
  • Common enterprise dial plan.
  • Robust PBX feature set.
  • Integrated advanced calling applications.
  • 24x7x365 U.S.-based support.
  • Dedicated project management and account team.

Interested in learning about Microsoft Direct Route?