Contingency planning during the Coronavirus outbreak
A robust contingency plan must address both the needs of the company and needs of the employees and customers in a way that protects people and maintains stability and productivity.
Components of an Effective Contingency Plan
Must address both the needs of the company and the needs of its employees
Communication to employees in timely and transparent manner
Explicitly stated travel policy
Operational contingency plan to support customers
Remote working standards
Proper hygiene practices
Resources for accurate information
Open lines of communication with local, state, and federal agencies