Simplified Calling and Collaboration
Webex Calling is a secure, simple to manage, true cloud calling solution that is fully integrated with the Cisco Webex platform. It provides business users with an unmatched, intelligent collaboration experience by combining cloud calling, meetings, scheduling, messaging, and video capabilities all on one platform.
The solution is designed, implemented, and supported by the experts at CBTS.
Included in the package
Cloud PBX
- Business Calling Features Screening, Transfer, Park and Pick-up, Selective Forwarding
- HD Calling Wideband Audio and HD Video Calling
- Visual voicemail Cloud Mail Box, Voicemail to Email, Voice Portal
- Group Features Multi-level Auto Attendant & IVR, Hunt Groups, Call Queue
- Soft Clients Webex Calling, Receptionist, Webex Calling Desktop, Webex Calling Mobile
- Site Services Inbound Fax, Music on Hold, Call Plan Manager
- Webex Calling App HD Voice & Video Soft Clients for Laptop, Tablet, and Mobile
Webex
- HD Audio & Video Conferencing One-Click Meeting Start, Seamless Across Devices
- Instant Messaging & Presence Real-time Chat, Group Chat, Activity Status, Customized Alerts
- Screen Sharing Share Files, Screens, Whiteboard with Interactive Drawing
- Persistent Collaboration Rooms Chat History, File Exchange, Manage User Access
- Security and Control End-to-End Encryption, Secure Search, Lock & Moderator Controls
Available at additional cost
Endpoints and devices
- Cisco, Poly, Yealink desk and conference phones
- Cisco Webex Room Devices
Webex Calling Benefits
- Managed & Supported by Cisco Master Service Provider
- 50+ Calling Features
- Secure Enterprise-Grade Cloud Provider
- Enable a More Responsible, Agile Organization
- Simplify Management
- Make IT Strategic
- Enterprise Dial Plans
- Support Mobility
- Reduce Personnel Demands & Travel Cost
- Improve Customer Service
- Never Miss a Call
Profile offerings
Common Area
- A basic set of calling features to address the needs of common area phones, like conference rooms and lobbies.
- No messaging or meetings included.
Webex Voice
- An extensive set of calling features for users who need calling on a desk phone and softphone app.
- No Messaging or Meetings included.
Webex Calling
- A complete unified communications solution, with extensive calling features, full messaging capabilities, and a personal meeting room for up to 100 attendees.
Webex Suite
- Designed for users with advanced collaboration needs.
- Complete set of calling features, messaging capabilities, and a personal meeting room with up to 1,000 attendees. Pro Pack is also included for additional security, Webex Assistant, Slido for live polling and Q&A, and more.
Support & training
- 24x7x365 Support: Staffed by U.S.-based Certified Engineers & Technicians
- Training: Virtual Training, Self Help
- Self-Service Portal: Secure Access for User and Admin-Level Service Configuration
