End-to-end AI advisory, engineering, and managed services unlock AI’s full potential
CINCINNATI — March 31, 2026 — CBTS today unveiled Forge AI, uniting AI advisory, data readiness, and engineering together in a single, end-to-end solution. Forge AI gives clients a secure, AI-ready technology foundation — so they can deploy and scale practical AI faster with predictable costs and measurable return on investment.
The new Forge AI framework builds on CBTS AI-native services that are already deployed across leading enterprises, healthcare systems, universities, financial institutions, and public sector organizations in the U.S. and Canada. With security embedded from day one, CBTS Forge AI meets clients where they are on their AI journey and delivers the core technology infrastructure required for real-world AI success.
In a recent engagement, the Kentucky Community & Technical College System cut support ticket volume by 95% over a defined period through infrastructure modernization, creating the operational stability and bandwidth required to pursue institution-wide AI initiatives. As a result, the organization achieved lower operational costs and redirected hours each week to mission-critical work. With an AI assistant proactively identifying issues and emerging threats, the college system now provides its strongest digital experience for students, faculty, and visitors.
Building AI-ready technology foundations
Organizations are drowning in AI hype, hundreds of potential use cases, and rising expectations — but few are seeing ROI and even fewer have a path to scale. Most organizations still lack the IT maturity to deploy AI safely or profitably, and premature rollouts destroy more value than they create.
According to 2026 Forrester Research, “more than 90% of companies have made limited progress in their data journey, falling further behind each year. AI models now demand accurate, contextual, and real-time data that is continuously maintained to produce reliable and explainable outcomes. Meeting these requirements at scale requires automated data discovery, governance, cleaning, and integration powered by AI-driven agents”.
Key advantages of Forge AI
CBTS brings more than 30 years of deep expertise across the entire technology stack, from networking and infrastructure to cloud and security. CBTS Forge AI delivers:
- End-to-end AI lifecycle partnership: AI readiness assessments, strategy workshops, advisory, engineering, custom agents, deployment, scaling, and 24/7 managed operations. CBTS delivers expertise and execution at every stage.
- Innovative AI Development Studio: A full-stack environment for model finetuning, API development, embedded engineering support, and workflow integrations. Deep expertise in productivity use cases with adoption playbooks to help clients achieve measurable ROI.
- AI-native security by design: AI-specific security, governance, and controls are integrated from day one, addressing one of the biggest blockers to enterprise adoption.
- Vendor-agnostic guidance: CBTS recommends what is right for each client — not what fits a single vendor’s ecosystem. Teams engage flexibly and bring the best technology forward.
- Battle-tested at enterprise scale: CBTS applies the same methodologies internally before deploying them with clients, ensuring proven, real-world approaches that drive business outcomes — not theoretical frameworks.
A trusted technology partner for the AI era
Organizations operating in highly regulated, mission-critical environments trust CBTS because they know AI at scale requires disciplined engineering, strong governance, and a partner with deep expertise in their industry.
Examples of recent end-to-end Forge AI engagements include:
- A Global 100 automotive manufacturer modernized its factory operations with a secure private-LTE network, eliminating connectivity failures that stalled autonomous robots. With eSIM security and real-time data streaming, the company now powers advanced automation, predictive analytics, and Industry 4.0 efficiency across its product lines.
- A national financial institution serving more than 1,300 organizations turned 14 years of transaction data into actionable intelligence through a secure, governed platform. With unified data pipelines and a common semantic layer, the client now differentiates through data-driven insights on liquidity trends, risk exposure, and member behavior.
- A leading national retailer with 45 locations across the United States and Canada modernized its analytics ecosystem by unifying fragmented data and standing up an AI-ready Microsoft Fabric environment. With governed data pipelines and simplified reporting, the company is accelerating decision-making and unlocking new AI-driven insights across the business.
“AI infrastructure is a critical growth driver for our clients,” said Justin Rice, Chief Product and Technology Officer at CBTS. “Successful AI deployment hinges on mature IT capabilities and data readiness. To cut through the hype and take control, Forge AI delivers the end-to-end strategy, roadmap, engineering, and managed services to safely deploy and capture value from AI. This allows CBTS to solve the foundational problems that stall AI initiatives, while clients focus on growth.”
Forge AI is available now to clients across the U.S. and Canada. Learn more about how CBTS builds AI systems that are reliable, scalable, and responsible.
