How NaaS can be a game-changer restaurant technology

June 10, 2021
Abbie Kent

The past year has been difficult for everyone, especially those in the food service and hospitality industry. Enterprises in this vertical have been forced to contend with a variety of challenges brought on by the COVID-19 pandemic, not the least of which is a severe decline in business, as well as demanding safety measures and a great deal of uncertainty.

Amid this trying climate, many food service organizations are discovering the benefits of empowering their restaurant technology with managed networking solutions such as Network as a Service (NaaS) by CBTS.

NaaS works by replacing legacy networks with a scalable, agile, and potent cloud-capable environment that can be managed and supported by capable off-site experts. With everything that restaurant operators must juggle and considering how important the customer experience is to the success of a hospitality venture, it’s no wonder that food service leaders are looking to offload their network architecture with customized NaaS solutions.

The following blog details the primary benefits of customized NaaS solutions for restaurant technologies and hospitality management.

Managed NaaS solutions can:
  • Provide a uniform customer experience across disparate storefronts.
  • Generate useful analytics to better understand customer behavior.
  • Allow for the easy onboarding and networking of new locations.
  • Be secured with full malware protection and 24x7x365 provider oversight.

What NaaS can do for your food service enterprise

In the customer-facing hospitality world, experience is everything. Retail customers expect a positive experience when interacting with your business, and delivering services and features such as reliable public Wi-Fi is key to ensuring customer satisfaction. Chances are you must also maintain an in-house network for a wide variety of restaurant technologies such as point-of-sale (POS) terminals, tablets, registers, inventory databases, and more. A managed networking solution like NaaS can simplify and enable these aspects of your business.

By partnering with CBTS for a networked restaurant technology solution, your organization can easily and seamlessly network POS devices, guest Wi-Fi connection points, internal databases, and more, all of which can be scaled up and down as needed to accommodate new locations. This flexibility is especially crucial for seasonal businesses and those looking to expand as the pandemic eventually winds down.

Also read: 4 Reasons Retailers Love NaaS

On top of the functionality that managed NaaS solutions offer for food service, enterprise leaders can gain an even greater resource: time. NaaS takes the burden of network management off in-house IT personnel and offloads it to a qualified service provider such as CBTS. This means food service and hospitality managers can spend less time on network upkeep and more time on customer service and long-term strategic goals.

Business leaders are also constantly on the lookout for opportunities to cut costs. Compared to legacy multi-protocol label switching (MPLS) networks, a managed NaaS solution operates as a less expensive broadband solution while presenting a predictable monthly expense. This also allows enterprise leaders to modernize their networks without costly capital investments.

Conclusion: Prepare your restaurant technology for the future with NaaS

Embracing NaaS for food service is only the beginning of your enterprise’s transformation—it’s also vital to partner with the right provider to help you meet your specific goals. CBTS has extensive experience in delivering customized NaaS solutions for a variety of industries, including food service and retail.

Moreover, NaaS comes complete with 24x7x365 support. Any time your business suffers an outage, slowdown, or any other networking obstacle, CBTS will be there to address the issue so you can continue providing your guests and customers with the experience they expect.

For more information on how CBTS can deliver a custom NaaS solution for your business, also read:

Contact CBTS to find out how NaaS can modernize and streamline restaurant technology across your entire organization.

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