by Gabby Scott | Oct 8, 2024 | AI, Blog, Retail, Security
Driving Retail Success: CBTS and Cicso’s streamlined IT solutions for a competitive edge In today’s fast-paced retail environment, executives face constant pressure to deliver seamless and efficient operations, yet the complexity of IT infrastructure often...
by John Bruggeman | Oct 3, 2024 | AI, Blog, Security
Welcome to Cybersecurity Awareness Month, the time of year that cybersecurity experts get to be the stars of the moment, sharing information about new scams and risks, giving people the knowledge and tools to defend against cyber threats, strengthen their passwords,...
by Neal Marksberry | Oct 1, 2024 | AI, Blog, Communications, Digital Workspace, Retail
Providing flexible work capabilities is no longer optional for most employers. Workers expect to be able to do their jobs from anywhere, and the retail industry is no exception. The modern office is less a physical space than a shared connection point for employees...
by Katrina Davis | Sep 17, 2024 | AI, Blog, Communications, Digital Workspace
Contact centers face several critical challenges in the current market. Staffing shortages lead to longer wait times for customers, which drives agent burnout and increases churn. Additionally, customers have elevated demands. They expect to be able to connect with...
by Justin Greishop | Sep 10, 2024 | AI, Blog, Why CBTS
Should you be a Taker, Shaper, or Maker of AI embedded technology? Enterprise organizations looking to harness the promise of AI, automation, and advanced analytics into their organization should consider how existing support tools for IT operations can be improved...
by Grey Borneman | Sep 3, 2024 | AI, Blog, Cloud, Communications, Digital Workspace, Retail, Security
Cloud networking is integral for today’s retailers. Cloud networking offers a more reliable and efficient alternative to traditional multiprotocol label switching (MPLS) networks, enterprise WAN, expensive bandwidth, and costly infrastructure. Cloud solutions for...
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