by Tim Burkhart | Nov 19, 2024 | AI, Blog, Communications, Digital Workspace
AI and cloud computing technology are merging to revolutionize enterprise communications. Generative AI (GenAI) is already bringing new levels of efficiency, functionality, and user-friendly design to digital workplace tools. Natural language processing (NLP) prompts...
by Jeremy Kramer | Nov 12, 2024 | Blog, Cloud, Collaboration, Retail, Security
Over two-thirds of retailers plan to increase technology spending over the next few years, and it is clear why. The latest technology helps retailers serve their customers in new ways, prioritizing omnichannel availability, personalization, and customer support....
by Tim Burkhart | Nov 5, 2024 | Blog
Unified Communication as a Service (UCaaS) has revolutionized how enterprises collaborate. It is a streamlined method of uniting multiple channels (voice, video conferencing, messaging, etc.) into a single platform. And just as UCaaS transformed communications, AI...
by Jana Korfhagen | Oct 29, 2024 | Blog, Security
Even as Cybersecurity Awareness Month comes to an end, the need to secure our digital landscapes never ceases. One of the most effective ways to identify weaknesses in your organization’s security posture is through penetration testing. Often referred to as “pen...
by Corrie McGlothlin | Oct 22, 2024 | AI, Blog, Collaboration, Retail
As digital transformation progresses within the retail industry, retailers are seeking new opportunities to set themselves apart from their competitors. The chief ways to distinguish your retail business within the industry are to optimize your operations—to reduce...
by Corrie McGlothlin | Oct 15, 2024 | AI, Blog, Retail
Few industries connect the digital and physical spheres to the same degree as retail. Consumers shop online for physical products, navigate physical spaces searching for digital offers, and engage with customer service via social media channels. As e-commerce...
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