by Katrina Davis | Mar 18, 2025 | AI, Blog, Cloud, Digital Workspace
Today, the customer service landscape is fueled by evolving consumer expectations and dramatic technological leaps. Communication channels continue to proliferate while industries, along with their businesses and target markets, increasingly globalize. To keep brands...
by Jeremy Kramer | Feb 11, 2025 | Blog, Digital Workspace, Infrastructure
An interesting aspect of the AI revolution is that artificial intelligence is being used to solve the problems that AI creates in the first place. One use case helps iron out the kinks of another. For example, AI needs high bandwidth and low latency connectivity to...
by Matt Madden | Jan 28, 2025 | AI, Blog, Collaboration, Communications, Digital Workspace
With the ubiquity of hybrid and remote work comes an inevitable influx of meetings in various formats—voice, video, and chat. Employees at all levels of an organization are busier than ever and often double-booked. Keeping track of these meetings and the insights,...
by Gabby Scott | Jan 21, 2025 | AI, Blog, Collaboration, Digital Workspace, Industry, Managed Services, Retail, Security
January’s NRF 2025 big show provided a dynamic platform for industry leaders to showcase groundbreaking advancements in retail technology. CBTS took center stage, engaging with key partners like Cisco, Juniper Networks, Palo Alto Networks, and Retail Tech Inc. (RTI)...
by Katrina Davis | Jan 14, 2025 | Blog, Communications, Digital Workspace
Business operations have evolved tremendously with the advent of the digital marketplace. Remote work has proven cost-effective for both employers and employees. A new equilibrium between their personal and professional lives is incentivizing remote staff to increase...
by Tim Burkhart | Jan 7, 2025 | AI, Blog, Digital Workspace
Over the past several years, AI has gone from being a novelty to a business necessity. According to the most recent McKinsey Global Survey on AI, 65% of participants indicated that their organizations use generative AI, nearly twice the figure reported in the prior...
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