Microsoft 365 Business Voice: Always Stay Connected

October 7, 2021
Jon Vehr
Solution Enablement - Microsoft Teams Voice

Why are so many companies turning to Microsoft 365 Business Voice? A big part of the drive is that so many organizations are already using Microsoft Teams. With the recent boom in remote work, Teams has become an integral part of routine business operations for many enterprises. This solution is typically used as a business communications system through Teams. It acts as a logical replacement for traditional telephony providers and seamlessly integrates with existing Teams clients. Considering all the benefits of Teams, adding purpose-built enterprise voice functionality is an easy choice.

woman on phone. collaborate with Microsoft Business Voice

Find out: How Microsoft Teams Voice by CBTS can boost collaboration for your organization.

Who is Microsoft Teams for?

This enterprise voice solution is an excellent choice for all businesses using Teams as their collaboration tool today. Microsoft Teams Voice empowers businesses to take advantage of all Microsoft Teams collaboration features while also fully integrating CBTS’ robust VoIP core capabilities like contact center, AI-enabled IVR, call recording, advanced analytics and call reporting, and many more advanced applications enterprise requires.

And because Voice integrates with Teams, you can turn any computer, phone, or tablet into a phone that uses your business voice number. Remote team members using Microsoft Teams can respond to calls anytime and anywhere. When you make the transition, you’ll be able to keep your existing phone numbers by porting them over to the new enterprise voice interface.

Also read: How SD-WAN & NaaS come together to supercharge remote work productivity.

When you make the switch to Microsoft Teams Voice, you can:
  • Unify onsite and offsite business calls.
  • Experience easy, on-th-go communication.
  • Stay connected anywhere.
  • Get all the standard phone system features.
  • Keep your current business number.

Keep your business connected offline

Whether you’re looking for a better way to keep your remote workers connected or wanting to bundle your communications and cut costs, Microsoft 365 Business Voice can help. Seamless communication, both online and offline, is key for a business of any size. Teams Voice is the easiest way for growing businesses to stay connected no matter what their conditions require. It’s ideal for companies of any size that need integrated communications with Teams-enabled clients. When you make the switch to Teams Voice, you get the following features and more:

  • Phone system — Standard phone features including voice mail, caller ID, call menus, shared phone lines, and emergency calling.
  • Domestic calling — Calls within your country or region are free. International plans and toll-free dialing are also available.
  • Video and audio conferencing — Host conference calls with people who don’t have collaboration applications or a reliable Internet connection.

Also read: Give your remote teams the tools to connect seamlessly with Cisco Webex

How to make the switch to Microsoft 365 Business Voice

Microsoft’s Office 365 productivity suite is one of the most powerful business tools available. Working with a certified Gold Microsoft Partner like CBTS ensures that you get informed recommendations based on your unique IT environment and business needs. Even if you’re already using Office 365, CBTS can help you optimize how you use it and integrate Microsoft 365 Business Voice.

Talk to an expert today and discover how CBTS can help your team connected.

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