by Tony King | Apr 5, 2023 | Blog, Communications
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions have evolved to address the growing communication needs of modern enterprise customers and businesses. CCaaS platforms are geared toward external customer communications,...
by Neal Marksberry | Mar 29, 2023 | Blog, Communications
What is Microsoft Teams Operator Connect? Operator Connect is a new program from Microsoft for select operators, or service providers, that enables additional integration into customers’ Microsoft tenants to provide public switched telephone network (PSTN) service....
by David Leech | Mar 22, 2023 | Blog, Security
The recent clamor of legislative activity on Capitol Hill contains several common themes as the government branch makes moves to secure the U.S. cyber environment and solidify cybersecurity law. The most noticeable is a recognition that voluntary action in the cyber...
by David Leech | Mar 15, 2023 | Blog, Security
What is zero trust? The term zero trust is becoming more commonplace, with virtually every vendor claiming their products support a zero trust architecture (ZTA) or zero trust network architecture (ZTNA). Much of the buzz is driven by Executive Order 14028, which...
by Chris Munoz | Mar 8, 2023 | Blog, Cloud
By moving mission-critical applications to a cloud environment, companies can unlock tremendous earning potential, but only if they can avoid the pitfalls of migration. Companies from all industries are beginning to understand the value of cloud-based operations....
by David Leech | Mar 1, 2023 | Blog, Security
Why we should all care and take notice Over the last three to five years, there has been a steady increase in the number of legislative and regulatory rules in the cybersecurity and data privacy domains. These range from presidential executive orders and memoranda to...
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