by Grey Borneman | Aug 20, 2024 | Blog, Communications, Digital Workspace, Retail
Consumers demand reliable, fast, and secure connectivity With the advent of mobile shopping and widespread wireless connectivity, consumers expect friction-free retail technology. Shopping trends indicate consumers desire a speedier checkout experience and more...
by Keith Talbot | Aug 13, 2024 | AI, Blog, Communications, Digital Workspace
The Artificial Intelligence (AI) revolution has reached the world of contact centers. Automation tools and machine learning are integrating into contact center as a service (CCaaS) platforms for a variety of use cases, including: Agent support. Knowledge base...
by Tim Burkhart | Jun 27, 2024 | Blog, Communications, Digital Workspace, Security
Unified-Communications-as-a-Service (UCaaS) solutions are on the rise as the growing movement towards a hybrid workforce necessitates an integrated communications network that optimizes security and compliance. “According to Infinity Business Insights’ May 2024...
by Neal Marksberry | Jun 13, 2024 | Blog, Communications, Digital Workspace, Security
Three must know topics to build your workforce of the future Lance Hart hosts a discussion on building the workforce of the future with Justin Rice, Vice President of Solutions Consulting, and Jon Lloyd, Practice Principal. They discuss the commonalities across...
by Jon Lloyd | May 14, 2024 | Blog, Communications
Tech Talk: The power of embedded AI in digital workplace solutions In this Tech Talk session, Lance Hart, Justin Rice, and Jon Lloyd highlight the efficiency and productivity benefits of using AI in tasks such as sales follow-ups, meeting transcriptions, and content...
by Matt Douglass | Mar 12, 2024 | Blog, Collaboration, Communications, Security
For many organizations, the remote work revolution hastened the need for digital transformation. The rapid migration of applications and operations to the Cloud now means security must follow the user and not be tied to a traditional brick-and-mortar location. Digital...
Recent Comments