Champion Windows & Home Exteriors is a Cincinnati-based manufacturer and distributor of windows, siding, roofing, and doors with 55 factory showroom locations across the United States. The growing enterprise was looking to future-proof its network, upgrade its security, boost performance across its network, and provide a better customer experience for internal and external customers.
Champion Windows & Home Exteriors chose to partner with CBTS to solve its issues and prepare the business for the future. There were a number of challenges presented to CBTS to solve:
CBTS went to work and recommended Network as a Service (NaaS) with Hosted Unified Communications as a Service (UCaaS). The tailored solution would meet Champion Windows’ goals of connectivity, budget, and superior customer service.
The CBTS solution provided Champion Windows with the following benefits:
When the dust had settled, the results for Champion Windows exceeded the company’s expectations. Compared to its old network, it was now enjoying a 50% savings in cost.
The CBTS scalable solution allowed Champion to only pay for what it needed. Not only did it cut costs in half, but it also got the performance it needed. Champion enjoys increased speed and connectivity, improved security across all locations, better customer service, and the ability to scale services as it grows within a future-proof network.
More and more technology vendors are emerging as companies realize the improved performance and cost savings of switching to Network as a Service (NaaS) solutions with Hosted Unified Communications as a Service (UCaaS). Evaluating the different vendors and platforms goes beyond the features and benefits of the applications that those vendors use. The process also involves establishing user policies and formulating a plan for efficient implementation and training.
Here are three important questions to ask prospective technology partners before you hire them:
Working with an experienced technology partner cuts costs by improving efficiency and processes, as well as reducing the costs of security breaches.