Though more workers are returning to the office as the pandemic gradually dissipates in the U.S., remote work is here to stay. A Gartner survey found that 80% of companies plan to allow employees to work remotely at least part-time; another 47% of respondents said their staff will now have an option to work from home full-time. Adopting Microsoft Teams and training your team on how to use it effectively will maximize your team’s productivity and efficiency.
Long-term remote collaboration requires company leaders to ensure that their employees know how to fully utilize the raft of new communication technologies available. CBTS’ approach unifies Microsoft Teams and Microsoft Teams Voice with formidable hosted public branch exchange (PBX) features, flexibility, and reliability.
This blog will provide essential information on how to use Microsoft Teams and Microsoft Teams Voice to provide maximum benefit to your organization.
Microsoft Teams equips employees to work anywhere and from any device by offering secure access to business applications, video conferencing, and chat. Microsoft Teams Voice from CBTS further enhances the collaboration experience in Teams by empowering organizations to use it as their primary phone system.
Microsoft Teams Voice enables IT departments to consolidate phone system management into the Teams environment already adopted by their organization, eliminating the need to activate, manage, and support separate calling applications for employees. Teams users can make and receive phone calls through the Teams application on their computers, mobile phones, or tablets. This flexibility allows organizations to reduce or eliminate expenses associated with physical phone devices.
CBTS provides the connectivity companies need to enable Teams Voice calling and assists with the activation, management, and support of the Teams phone system. Companies can choose to layer additional services and applications such as Contact Center, Call Recording, and Receptionist software. CBTS can also provide guidance and solutions for legacy elements of clients’ environments that cannot be migrated to Teams.
Learning how to maximize the use of Microsoft Teams is a great first step for companies looking to improve overall performance and productivity.
Your team can easily access the platform from a web browser, desktop application, or mobile app. Guest access is also permitted, meaning you can invite users from other Office 365 tenants to a Microsoft Teams hub without needing additional licenses.
Users can navigate various sections through icons on the Microsoft Teams app bar that enable them to create a team, add guest users, hold meetings, and more. To collaborate in Teams, users must be either a member of a Teams hub or the creator of one. To create a team:
All guests must have a Microsoft 365 account. To add a guest to your team in Teams:
Also read: A Q&A on Microsoft Teams in the Big Picture
When first learning how to use Microsoft Teams, the Planner tool is a simple way to organize tasks. Here’s how to do it:
Blending VoIP, dial-in audio conferencing, and HD video makes online meetings more dynamic. Companies looking to maximize their Microsoft investment can migrate telephony services into Microsoft Teams and see numerous financial and organizational benefits.
Also read: Critical Capabilities for Meeting Solutions
How you manage your team ultimately determines its productivity and efficiency. For organizations already making use of Microsoft Teams, a few simple tips will help you get the most out of the platform:
Contact us to learn how using Microsoft Teams—with hands-on support and guidance from CBTS—can enhance your organization’s remote collaboration, voice, and conferencing capabilities. CBTS has combined its long history of delivering enterprise-level Unified Collaboration tools and meeting solutions with Microsoft Teams.