Resources
Events
HPE Discover 2025 – June 23-26, 2025
CBTS to attend HPE Discover 2025 with clients, hosting exclusive networking events CBTS is excited to attend HPE Discover 2025, which takes place June 23–26 in Las Vegas, NV. As a trusted HPE partner, we look forward to connecting with industry leaders, exploring the...
Tech Talk: Breaking down silos: The power of integrating UCaaS and CCaaS – June 25, 2025
As hybrid work evolves and customer expectations rise, organizations need a unified, AI-powered approach to communication and customer engagement. In this episode, Justin and Jon discuss how combining UCaaS and CCaaS on a single platform drives business...
Tech Talk: Empowering enterprise organizations with managed services, automation, and AI – May 21, 2025
How do enterprise organizations address their cloud skills gap amid the fast-paced evolution of cloud technologies and AI? In this episode, Jon and Justin discuss the challenges that IT decision-makers are currently facing in today’s fast-paced evolution of cloud...
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Infosheets
CBTS Certified Partner Program
CBTS has learned that our most successful partners: Understand the nuances of our offerings and where they fit in the competitive landscape. Utilize our sales engineers for training, tech updates, and frequent customer engagements. Have CBTS demonstration kits in...
Why CBTS and Dell Technologies
Overview CBTS is privately held company based in Cincinnati, Ohio, that’s among the fastest growing value-added reseller programs with Dell Technologies. We currently have more than 1,500 associates in 27 offices throughout North America (U.S. and Canada), the United...
Managed Microsoft Sentinel XDR: Managed cloud-based security
As IT becomes more strategic, the importance of security grows daily. Security information and event management (SIEM) solutions built for yesterday’s environments struggle to keep pace with today’s challenges—let alone tomorrow’s unimagined risks. Information...
Endpoint Detection and Response (EDR)
Attackers move so quickly and stealthily that it’s challenging for both protection technologies and security professionals to keep up with the latest threats and proactively defend against them. To respond just as quickly as the attackers, modern endpoint...
Managed multi-factor authentication: Your first step to a zero trust network
The modern workforce is more mobile than ever before. Users and devices can connect from anywhere—so companies must protect them everywhere. A zero trust security model establishes trust in users and devices through authentication and continuous monitoring of each...
Firewall Management
Firewall monitoring and management by CBTS allows your IT staff to focus on driving business initiatives Many businesses struggle to employ qualified staff to ensure their firewalls are being monitored, managed, and updated with scheduled patches specific to their...
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Featured Topic
CIO’s definitive guide to safely migrating applications to the Cloud

News
CBTS ranks in top 50 on CRN’s Solution Provider 500 List for 2025
CBTS is proud to announce that CRN®, a brand of The Channel Company, has listed CBTS in the top 50 on its exclusive Solution Provider 500 list. CRN’s annual Solution Provider 500 list recognizes North America’s largest solution providers by revenue and serves as a...
Kristin Russell announced as new Chief Executive Officer for CBTS
CBTS, a leading provider of IT services and solutions to Fortune 1000 organizations across North America, is pleased to welcome Kristin Russell as its new Chief Executive Officer. Russell is a seasoned visionary leader with over 20 years of experience driving...
CBTS leaders Heidi Ralyea and Karyl Miller recognized in CRN Channel Awards
CBTS is proud to share that CRN has named Heidi Ralyea, CBTS Vice President of Sales, and Karyl Miller, CBTS Senior Solutions Architect, to its 2025 CRN Women of the Channel list. Heidi and Karyl deservedly stand out among our best-of-industry talent devoted to...
CBTS expands its AI Accelerator portfolio with Custom Agent Development and AI Adoption & Enablement Services
CBTS announces the launch of two new additional solutions to its AI Accelerator portfolio: AI Custom Agents and AI Adoption & Enablement Services. Designed to support both public and private organizations in accelerating the integration of AI into their...
CBTS partners with Phonism to streamline UCaaS migrations, boost efficiency, and open new opportunities
CBTS is proud to announce a new partnership with Phonism by Inlayer, an industry leader in automated device management solutions. This strategic collaboration marks a significant step in delivering workforce mobility and operational efficiencies to organizations...
CBTS proudly recognizes Global Telecom Solutions as the 2024 Channel Cloud Growth Leader of the Year
CBTS recognizes Global Telecom Solutions (GTS) as the 2024 Channel Cloud Growth Leader of the Year. In addition to being named our National Partner of the Year for the second consecutive year, GTS has also been acknowledged for their outstanding cloud growth, further...
CBTS recognizes One Source as the 2024 Breakthrough Partner of the Year
CBTS is thrilled to announce that One Source has been named the 2024 Breakthrough Partner of the Year! One Source earned this honor for its exceptional innovation, collaboration, and performance over the course of the year. By surpassing expectations and driving new...
CBTS Names Bluewave Technology Group as 2024 Strategic Growth Partner of the Year
CBTS is proud to recognize Bluewave Technology Group as the recipient of our 2024 Strategic Growth Partner of the Year award. This recognition highlights Bluewave’s exceptional ability to drive business growth, deliver innovative technology solutions, and create...
CBTS Recognizes UPSTACK as the 2024 Trusted Advisor Sales Engineering Team of the Year
CBTS is proud to congratulate UPSTACK on being named the 2024 Trusted Advisor Sales Engineering Team of the Year! In a competitive field, UPSTACK stood out through their innovation, expertise, and commitment to excellence. This well-earned recognition reflects their...
CBTS honors AVANT for the third consecutive year as 2024 Top Technology Solutions Distributor Partner of the Year
CBTS is thrilled to congratulate AVANT on being named the 2024 Top Technology Solutions Distributor (TSD) Partner of the Year! In a fiercely competitive race, AVANT emerged victorious, earning this prestigious title for the third year in a row—a true testament to...
CBTS named to CRN’s MSP 500 List for 2025, ranking among the Elite 150
CBTS—a global provider of IT solutions and services, including Application Modernization, Unified Communications, Managed Hybrid Cloud, Cybersecurity, and Infrastructure Solutions—announced today that CRN, a brand of The Channel Company, has recognized CBTS on its...
CBTS honors Sandler Partners as the 2024 Technology Solutions Distributor Sales Engineering Team of the Year
CBTS congratulates Sandler Partners for being named the 2024 Technology Solutions Distributor (TSD) Sales Engineering Team of the Year! This esteemed recognition acknowledges their engineering excellence, technical innovation, and dedication to solving complex...
Global Telecom Solutions repeats top honor in CBTS 2024 Channel Partner awards
CBTS is delighted to announce that Global Telecom Solutions (GTS) has earned the National Channel Partner of the Year award for the second year in a row. GTS notably maintained their outstanding performance—marked by excellence in CBTS services adoption, partnership,...
Rob Messmer recognized on the prestigious 2025 CRN® Channel Chiefs list
CBTS is proud to announce that Rob Messmer has been named to the prestigious 2025 CRN® Channel Chiefs list. This list recognizes IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies. The Channel Chiefs list,...
CBTS achieves Microsoft 365 Copilot Jumpstart “Ready” Tier designation
CBTS is proud to announce that it has advanced to the Microsoft 365 Copilot Jumpstart “Ready” Tier from the “Community” level. This achievement showcases our skills in delivering Copilot AI Accelerator advisory services and our consistent excellence within the...
CBTS and RTI partner at NRF ’25 – “Retail’s Big Show” to showcase modernizing enterprise retail operations through managed IT services
CBTS is excited to join forces with Retail Tech Inc. (RTI), one of the largest non-OEM providers of technology and services in the retail industry, at the NRF ’25 - Retail’s Big Show January 12-14, 2025, at the Jacob K. Javits Convention Center in New York City. The...
CBTS announces completion of acquisition by TowerBrook Capital Partners and appointment of new board of directors
CBTS, a leading provider of IT services and solutions to Fortune 1000 organizations across North America, today confirmed the completion of its acquisition by TowerBrook Capital Partners, marking a major milestone in the evolution of the company. TowerBrook announced...
Cisco recognizes CBTS as 2024 Customer Experience Partner of the Year for Central USA
We are thrilled to announce that CBTS was recognized as the Cisco 2024 Customer Experience Partner of the Year for Central USA. This distinguished accolade was presented last month at the Cisco Partner Summit 2024 in Los Angeles, alongside other industry game changers...
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Featured Topic
CIO’s definitive guide to safely migrating applications to the Cloud

Blog
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