Why are so many companies turning to Microsoft Teams Voice (MS Teams Voice)? A large part of the drive is that so many organizations already use Microsoft Teams as their office Unified Communications as a Service (UCaaS) solution.
With the recent boom in remote work, MS Teams and Teams Voice have become integral to routine business operations for many enterprises. It is a logical replacement for traditional voice providers and seamlessly integrates with existing Teams clients. Considering all the benefits of Teams, adding purpose-built enterprise voice functionality is an easy choice.
This enterprise voice solution is an excellent choice for all businesses using Teams as their collaboration tool today. Microsoft Teams Voice empowers enterprises to take advantage of all Microsoft Teams collaboration features while fully integrating CBTS’ robust VoIP core capabilities like contact center, AI-enabled IVR, call recording, advanced analytics, call reporting, and many more advanced applications organizations require.
And because Voice integrates with MS Teams, you can turn any computer, phone, or tablet into a phone that uses your business voice number. Remote team members using Microsoft Teams can respond to calls anytime and anywhere. When you transition, you can keep your existing phone numbers by porting them to the new enterprise voice interface.
When you make the switch to Microsoft Teams Voice, you can:
Download the e-book: Microsoft Teams Voice meets every business need
Whether you’re looking for a better way to keep your remote workers connected or want to bundle your communications and cut costs, MS Teams Voice can help. Seamless online and offline communication is vital for a business of any size. Teams Voice is the easiest way for growing businesses to stay connected regardless of their size and location, and it’s ideal for companies that need integrated communications with Teams-enabled clients. When you make the switch to Teams Voice, you get the following features and more:
Many organizations still need help to meet the communications needs of a hybrid workplace adequately. For example, of the nearly 270 million active Teams users, only 12 million have enabled Voice features, citing concerns with:
MS Teams Voice from CBTS offers many solutions to improve hybrid work environments. As a Microsoft Solutions Partner and Certified Cloud Solutions provider, CBTS provides end-to-end support for deployment, licenses, security, training, and workflow optimization.
Microsoft Voice Plan options include:
With CBTS deployment, you can cherry-pick the features from each Voice Plan to create a hand-tailored system to meet your organization’s communication needs.
Microsoft’s Office 365 productivity suite is among the most effective business tools available. Working with a certified Gold Microsoft Partner like CBTS ensures you get informed recommendations based on your unique IT environment and business needs. Even if you already use Microsoft 365 and Office 365, CBTS can help you optimize your use and integrate Microsoft Teams Voice.
Talk to an expert today to discover how CBTS can help your team connect.