by Tim Byers | Dec 7, 2022 | Blog, Communications, Digital Workspace
Alternative financial services (AFS) companies face unique IT challenges. This industry serves millions of people with payday loans, check cashing, currency exchanges, and other vital services for their customers. Some AFS corporations have hundreds of branches...
by Craig Kathman | Dec 6, 2022 | Blog, Communications, Digital Workspace
Chances are that your business is already utilizing an Office 365 subscription in some capacity. The Microsoft Suite of powerful applications offered through Office 365—including Word, Excel, PowerPoint, and storage through SharePoint and One Drive—meet the everyday...
by Keith Talbot | Dec 2, 2022 | Blog, Communications, Digital Workspace
What is CXsync? Businesses must prioritize customer experience (CX) or risk losing sales. According to PWC, 73% of customers say that quality CX drives their buying decision. However, it can be difficult for marketing or customer service departments to create the...
by Mike Wiener | Nov 10, 2022 | Blog, Security
For many organizations, multi-factor authentication—or MFA—is the first line of defense against the chance that an employee’s credentials have been compromised. If one of those credentials is compromised, the unauthorized user will fail subsequent tests and be blocked...
by Jonathan Vehr | Oct 13, 2022 | Blog, Digital Workspace
Though more workers are returning to the office as the pandemic gradually dissipates in the U.S., remote work is here to stay. A Gartner survey found that 80% of companies plan to allow employees to work remotely at least part-time; another 47% of respondents said...
by John Bruggeman | Oct 13, 2022 | Blog, Security
When talking about information privacy, some people think it’s the same thing as information security, but for security professionals, they are not the same thing. If you talk about privacy, you are really talking about confidentiality. When talking about keeping...
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