by Kevin Johnston | Sep 23, 2021 | Blog, Collaboration, Communications, Digital Workspace
The fast-casual restaurant business is no longer defined by simply serving meals with speed and convenience. Modern customers expect a comfortable and welcoming experience, from the time they order to when they leave the restaurant. With this climate in mind, many...
by Craig Kathman | Sep 20, 2021 | Blog, Collaboration, Communications, Digital Workspace
Microsoft Teams is a cloud-based team collaboration software and makes up a part of the Microsoft 365 and Office 365 suite of applications. Core features and benefits of Microsoft Teams include business messaging, calling, video meetings, and file sharing. As a...
by Jon Lloyd | Sep 13, 2021 | Blog, Cloud, Collaboration, Communications, Digital Workspace
There’s no question that the healthcare field has borne the brunt of the COVID-19 pandemic. Resources have been stretched thin and organizations have been forced to adapt to an unprecedented and dire situation. Hospital contact center employees and other non-medical...
by Craig Kathman | Jul 27, 2021 | Blog, Collaboration, Communications, Digital Workspace
Communication channels are rapidly changing alongside evolutions in software. With remote work now commonplace, agile enterprises are turning to hosted unified communications as a service (hosted UCaaS) to maximize productivity. For organizations adopting the Cisco...
by David Absalom | May 14, 2021 | Blog, Collaboration, Communications, Digital Workspace
Colleges and universities must be prepared for any number of disruptions, a lesson learned over the last year during the COVID-19 pandemic. And with any disruption, communication is key. Unified Communications as a Service (UCaaS) from CBTS is becoming a widely...
by Jason Lovell | Apr 23, 2021 | Blog, Collaboration
Remote accessibility has been a common goal for the professional workforce for the past year, as the COVID-19 pandemic has forced businesses to adapt to public health safety measures. These changes have been difficult to implement on an enterprise scale, and this...
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